Terms & Conditions
Terms & Conditions
Click Here for Return Policy
Welcome to couturepatternmuseum.com. We provide this site to you subject to the following terms of use (“Terms”). If you visit, shop, or communicate on this site, you accept these Terms. Please read them carefully. If you do not agree to these terms of use, please do not use the site, products, or services. These terms and conditions apply to the Couture Pattern Museum website located at www.couturepatternmuseum.com and all other sites, services, and tools where these terms and conditions appear or are linked (collectively, the “Site”). As used in these terms and conditions, “Couture Pattern Museum”, “us”, or “we” refers to the Couture Pattern Museum. The Site is provided as a service to our customers. Your use of the Site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. We encourage you to review the Agreement whenever you use the Site.
COPYRIGHT
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of Couture Pattern Museum and is protected by copyright, trademark, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Couture Pattern Museum and is protected by U.S. and international copyright laws. The Couture Pattern Museum expressly reserves all intellectual property rights in all Content.
NON-AFFILIATION DISCLAIMER
Any designer product names, logos, brands, and other trademarks or images featured or referred to within couturepatternmuseum.com and/or on any social media forum are the property of their respective trademark holders. These trademark holders do not sponsor or endorse couturepatternmuseum.com or any of its products or comments. We declare no affiliation, sponsorship, or partnerships with any designer-registered trademarks. couturepatternmuseum.com operates independently as an educational museum website. couturepatternmuseum.com does not claim any right to any designer trademarks, logos, or brands referred to within this website. Should you have any questions or concerns, please contact the Couture Pattern Museum by writing or sending an email.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site, for educational purposes only, and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. The Site and the Contents are intended solely for personal, non-commercial educational use. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information or products for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent. Any unauthorized use is prohibited and terminates our permission or license. You are not permitted to publish, manipulate, distribute, or otherwise reproduce in any format, any of the content or copies of the content supplied to you which appears on this website nor may you use any such content in connection with any business or commercial enterprise without prior written consent. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, creative derivative works from, sell or exploit in any way any of the Contents or the Site. The Site is intended for use by individuals 13 years of age or older. If you are under 18, you may use this Site only with the involvement of a parent or guardian.
CONDITIONS GOVERING USE:
For educational materials not created by the Couture Pattern Museum, permission will be granted by the Museum as the owner of the physical materials, and does not imply permission for use from the copyright holder. It is the responsibility of the researcher to obtain all necessary permissions from the copyright holder.
PHOTOGRAPHY DISCLAIMER: By attending any of our exhibitions, events, classes, lectures, or workshops, you consent to be photographed and/or video recorded by the event organizers or their authorized personnel. You further grant the event organizers and their affiliates the right to use your name, likeness and voice in any and all media now known or hereafter devised, in perpetuity throughout the universe and for any purpose whatsoever including, without limitation, for promotional purposes, publicity purposes, advertising, fundraising and/or trade purposes.
TERMS OF SERVICE FOR COUTURE PATTERN MUSEUM MEMBERSHIP:
1. Access to Site Content and Membership Plans:
Couture Pattern Museum offers three types of memberships with varying levels of access and benefits:
a. Founders Circle: $35 per month, includes various privileges such as access to all online courses, the ability to apply for a self-study pattern, a 20% discount on the Couture Mentoring Program and retreat pricing, and more. We ask for a one-year pledge and allow members to make monthly payments for $35 per month. If you'd like to be invoiced annually, please contact the museum for an invoice. We have the right to increase or decrease the price, and we have the right to terminate the program at any time.
b. Blog Reader: $15 per month, includes access to the Atelier Blog and a 10% discount on the Couture Mentoring Program. We have the right to increase or decrease the price, and we have the right to terminate the program at any time.
c. Upholders of Couture membership: $5/mo, including access to the couture forum and the ability to view and search the database. This membership does not include pattern downloads. You can view the front and back of the pattern envelope for inspiration and research purposes.
c. Site Member: Free of charge, includes access to the Couture Forum to connect with others, share your sewing projects, or to as questions. This is an interactive platform for inspiration. We have the right to terminate this community at any time with no explanation.
USER ACCOUNTS AND PRIVACY:
Users have the ability to modify their username and privacy levels. Details on how to do this can be found in the settings of their personal account.
USER-TO-USER COMMUNICATION POLICY:
As a user of CouturePatternMuseum.com, you may have the ability to communicate and direct message other users within our platform. We encourage open, respectful, and constructive communication. To maintain a positive and respectful environment, users must adhere to the following guidelines:
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Civility and Respect: All communications must be civil and respectful. Harassment, bullying, insulting, or inflammatory messages are strictly prohibited.
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Spam and Unsolicited Messages: Sending spam or unsolicited messages to other users is strictly prohibited. This includes sending messages promoting products or services, sending repeated messages, or any form of communication that may be disruptive or unwanted.
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Privacy and Confidentiality: Respect the privacy of other users. Do not share or solicit personal or confidential information without explicit consent from the other party. This includes, but is not limited to, email addresses, phone numbers, physical addresses, or sensitive personal information.
Violation of these guidelines may result in temporary or permanent suspension of communication privileges or other account privileges, up to and including termination of your account. If you experience or observe a violation of these guidelines, please report it to our support team. We are committed to maintaining a respectful and safe environment for all our users.
USER INTERACTION AND PERSONAL RESPONSIBILITY:
CouturePatternMuseum.com serves as a platform that facilitates communication and interaction between users. While we aim to create a positive and safe environment, we cannot control the actions of individual users beyond the terms and guidelines set out in our User Agreement.
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Personal Responsibility: Each user is responsible for their own actions and interactions on our site. Users are expected to exercise discretion, caution, and common sense when interacting with other users, especially when sharing personal information or arranging to meet in person.
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Assumption of Risk: By using our platform, users acknowledge and agree that they are assuming the inherent risks associated with online interaction. This may include but is not limited to, the risk of encountering offensive or harmful behavior from other users.
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Limitation of Liability: CouturePatternMuseum.com, its owners, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from your use of the Site or its services, or from any interactions with other users of the Site, even if we have been advised of the possibility of such damages.
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Reporting: If a user encounters behavior that violates our terms and policies, we strongly encourage them to report this to us. We take all reports seriously and will take appropriate action where necessary.
By using CouturePatternMuseum.com, users agree to these terms and hold CouturePatternMuseum.com harmless from any claim or dispute that may arise from a breach of these terms.
Return Policy
At Couture Pattern Museum, we strive to offer our customers exceptional products and services. However, there are certain categories of items for which we cannot accommodate returns. Our return policy is outlined below:
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Digital Products:
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All sales of digital products, including but not limited to downloadable files, are final. Once the digital product has been purchased and delivered, we cannot accommodate returns, exchanges, or refunds.
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Sewing Patterns:
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All sales of sewing patterns are final, and we cannot accept returns, exchanges, or refunds on these items.
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Monthly Couture Café:
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All sales related to the Monthly Couture Café are final. We cannot accept returns, exchanges, or refunds on these purchases.
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Memberships:
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Membership fees are non-refundable. Once a membership has been purchased, we cannot accommodate returns, exchanges, or refunds.
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Other Merchandise:
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We do not accept returns on other merchandise unless there is a case of gross negligence on our part. If you believe such a situation applies, please contact us immediately at [your contact information] to discuss the matter.
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Return Costs:
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In the rare event that a return is agreed upon, all associated costs including return shipping and labels will be borne by the customer.
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Initiating a Return:
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If a return is agreed upon, please ensure that the item is returned in its original condition and packaging. We reserve the right to refuse a return if the item received is damaged or if the packaging is missing or damaged.
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Contact Us:
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If you have any questions regarding our return policy, please contact us at [your contact information]. Our customer service team is always here to assist you.
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We appreciate your understanding and adherence to our return policy, which enables us to continue offering high-quality products and services to our valued customers.
CANCELATION AND COMMUNICATION PREFERENCES:
Users have the right to cancel their memberships at any time and opt out of newsletters and communications. However, signing up for a membership, especially the Founders Circle membership, and immediately canceling after obtaining a specific pattern or engaging in exploitative or abusive behavior to engage in commercial activity is not tolerated. Such behavior can result in the suspension of the user's profile.
AUTOMATIC RENEWAL OF FOUNDERS CIRCLE AND BLOG READER MEMBERSHIP:
Your Founders Circle or Blog Reader membership with Couture Pattern Museum will automatically renew each month on your original payment date. Unless you cancel your membership before the end of the current billing cycle, you will be charged for the next month's membership.
To cancel your membership, you must log into your profile on the Couture Pattern Museum website and follow the cancellation procedures. If you do not cancel your membership before the end of the current billing cycle, you will be automatically billed for the next month's membership at the current rate. Please note that Couture Pattern Museum reserves the right to cancel your membership at any time at our sole discretion, including for misuse of our terms and conditions or for any other reason. Upon cancellation by us, your access to the services provided under the Founders Circle or Blog Reader membership will cease immediately.
MISUSE, ABUSE, and EXPLOITATIVE BEHAVIOR:
The site prohibits any form of misuse, abuse, or exploitative behavior. Examples of such behavior include but are not limited to:
a. Unfair access to content.
b. Commercial exploitation.
c. Misuse of Founders Circle membership.
d. Data scraping.
e. Dissemination of false information.
f. Harassment and disruptive behavior.
g. Impersonation.
h. Circumvention of security measures.
i. Illegal activities.
j. Unauthorized downloading or recording of videos.
k. Commercial exploitation of class patterns.
l. Premature termination of Founders Circle membership for the purpose of abuse, commercialization, or exploitation
COMPETITOR MISREPRESENTATION AND INDUSTRIAL ESPIONAGE:
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Misrepresentation: Users are prohibited from posing as a non-competitor or feigning genuine interest in our services with the intent to gain proprietary information about our operations for competitive advantage. This includes but is not limited to learning about our trade secrets, operational strategies, customer demographics, and product pricing.
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Industrial Espionage: Any form of spying or covert operations intended to gain information about our business or our services is strictly prohibited. This includes the use of electronic devices, software, or any other means to extract or intercept data from our platform.
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Consequences: If we suspect that a user is a competitor engaging in deceptive or nefarious behaviors, we reserve the right to terminate the user's account without prior notice.
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Dispute Resolution: If you disagree with any action taken regarding your account, or if you believe a decision was made in error, you can contact us in writing at contact at couturepatternmuseum.com. Please provide a detailed explanation of your issue and why you believe the decision should be reconsidered. We commit to reviewing all such communications fairly and will respond within a reasonable time frame.
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Legal Action: In the event of violations of these terms and conditions, or any illegal actions undertaken through misuse of our services, we reserve the right to pursue legal action to the fullest extent of the law. This may include, but is not limited to, seeking damages, injunctions, and any other remedies available under applicable law.
LIABILITY:
The site, its owners, affiliates, and service providers are not liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from the use or inability to use the site or its services
RESTRICTIONS ON COMMERCIAL USE AND DERIVATIVE WORKS:
You may not build a business, in whole or in part, resell, redistribute, recirculate, or make any other commercial use of, or create derivative works or materials utilizing any portion of the Site, including any code used in any software, or content, patterns, or courses, whether or not for profit.
CONTENT SUBMISSION:
Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, as long as the content adheres to certain guidelines. For instance, the content should not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.
PRODUCT DESCRIPTIONS AND PRICING:
Product descriptions and other content on the site are provided to the best of the site's ability. Prices and availability of products may vary and may change at any time without notice. Pricing for patterns may change without notice and is determined by the museum based on paper usage and the rarity of patterns. Shipping and California tax will be collected and is the responsibility of the user.
TRADEMARKS AND INTELLECTUAL PROPERTY:
Any designer product names, logos, brands, and other trademarks or images featured or referred to within the site are the property of their respective trademark holders. The site declares no affiliation, sponsorship, or partnerships with any designer registered trademarks
DMCA NOTICE – NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
The Couture Pattern Museum's policy is to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act ("DMCA"). Copyright-infringing materials found on the Site can be identified and removed via our process listed below, and you agree to comply with such process in the event you are involved in any claim of copyright infringement to which the DMCA may be applicable. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide the Couture Pattern Museum's copyright agent with the written information specified below. Please note that this procedure is exclusively for notifying the Couture Pattern Museum that your copyrighted material has been infringed. The Couture Pattern Museum does not and will not make any legal decisions about the validity of your claim of infringement or the possible defenses to a claim. When a clear and valid Notice is received pursuant to the guidelines set forth below, the Couture Pattern Museum will respond by either taking down the allegedly infringing content or blocking access to it. The Couture Pattern Museum may contact the notice provider to request additional information. Under the DMCA, the Couture Pattern Museum is required to take reasonable steps to notify the user who posted the allegedly infringing content ("Alleged Infringer"). The Alleged Infringer is allowed under the law to send the Couture Pattern Museum a counter-notification. Notices and counter-notices are legal notices distinct from regular Site activities or communications. We may publish or share them with third parties at our sole discretion (in addition to producing them pursuant to a subpoena or other legal discovery request). Anyone making a false or fraudulent notice or counter-notice may be liable for damages under the DMCA, including costs and attorneys' fees. Any person who is unsure of whether certain material infringes a copyright held by such person or a third party should contact an attorney. To file a DMCA notice, the copyright owner must send in a written letter by regular mail or email only. We reserve the right to ignore a notice that is not in compliance with the DMCA, and we may, but are not obligated to, respond to a non-compliant notice.
A DMCA notice must:
1. Identify specifically the copyrighted work(s) believed to have been infringed (for example, "My copyrighted work is the picture that appears at [list location where the material is located].");
2. Identify the Content that a copyright owner claims is infringing upon copyrighted work. The copyright owner must provide information reasonably sufficient to enable us to locate the item on the Site. The copyright owner should provide clear screenshots of the allegedly infringing materials for identification purposes only. The information provided should be as detailed as possible;
3. Provide information sufficient to permit us to contact the copyright owner directly: name, street address, telephone number, and email (if available);
4. If available, provide information sufficient to permit us to notify the Alleged Infringer (email address preferred);
5. Include the following statement: "I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law";
6. Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed";
7. Be signed; and
Be sent to our DMCA-designated agent at the following address:
Legal Dept/Copyright
Couture Pattern Museum
1525 State Street Ste. 301
Santa Barbara, CA 93101
ABUSE AND EXPLOITATION POLICY
We reserve the right, at our sole discretion, to deny access to any user who we believe has violated any of these Terms, or has otherwise abused, exploited, or caused harm to our database, blog, founders circle, or any other content on our website, or any user thereof. Such abuse or exploitation includes, but is not limited to, unauthorized use, tampering, or manipulation of our database, blog, founders circle, or any other content on our website; dissemination of false or misleading information; or any other activity that we believe is harmful to our operations, reputation, or other users.
Specific Examples of Abuse and Exploitation:
To help ensure the integrity of our platform, below are some examples of behaviors that are considered abusive or exploitative and may result in immediate termination of access. This list is not exhaustive but provides clarification on the kinds of activities that are not tolerated:
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Unfair Access to Content: Signing up and immediately canceling to access our information and content without the genuine intention of continued engagement or subscription. This behavior is deceptive and compromises the integrity of our services.
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Commercial Exploitation: Utilizing our database to produce clothing items from our designs for commercial gain. This amounts to intellectual property theft and exploitation of our resources for unauthorized commercial activity.
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Misuse of Founders Circle Membership: Signing up for Founders Circle solely to obtain a specific pattern and then immediately canceling the membership. This behavior mirrors commercial activity and is against the spirit and terms of the Founders Circle membership.
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Data Scraping: Employing automated means or other methods to scrape or extract data from our website without authorization. This may include scraping our database, blog, Founders Circle, or other content, which is against our terms and may be harmful to our services and other users.
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Dissemination of False Information: Spreading false or misleading information about our services, products, or community either on our platform or elsewhere, which may harm our reputation or mislead other users.
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Harassment and Disruptive Behavior: Engaging in any form of harassment or disruptive behavior towards other users or our team, including bullying, stalking, or intimidation.
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Impersonation: Posing as another individual or entity in an attempt to deceive or mislead other users or to gain unauthorized access to sensitive information or content.
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Circumvention of Security Measures: Attempting to circumvent or manipulate any security measures or restrictions placed on your account or our services.
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Illegal Activities: Using our platform for any illegal activities or in a way that violates the law.
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Unauthorized Downloading or Recording of Videos: Downloading videos or engaging in screen recording from our platform without our express written consent is strictly prohibited. This includes but is not limited to, tutorials, webinars, and other educational content.
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Commercial Exploitation of Class Patterns: Downloading patterns provided in classes and using them for commercial resale or gain is against our terms. These patterns are intended for personal use and learning purposes only.
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Premature Termination of Founders Circle Membership: While you may cancel your Founders Circle membership at any time, it is required that you maintain your membership for a minimum period of one year as per the original agreement. Terminating the membership before the completion of one year is a violation of this agreement. If you prematurely leave the Founders Circle, we reserve the right to block you from accessing our services or community. Please note that the payment for the Founders Circle membership is spread out monthly instead of an annual sum to accommodate the Founding Members in spreading the payment throughout the year. Additionally, upon termination of your Founders Circle membership, you are required to destroy any free patterns that were provided within the Founders Circle for educational purposes, as the educational programming has ceased.
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These actions are necessary to protect the integrity of our services, content, and community. We value the trust and respect of our users, and we ask that you reciprocate by abiding by these terms and engaging in good faith. Violations of the aforementioned points or any other part of our Abuse and Exploitation Policy may result in loss of access to our services and further actions as deemed appropriate.
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Unsolicited Sales Messages and Spam: Sending us unwanted sales messages through our contact forms is considered spam and is strictly prohibited. Such messages clutter our communication channels and detract from our ability to efficiently serve our community. Users engaging in this behavior will be reported as spammers and may be blocked from accessing our services and platforms.
We take these abuses seriously and are committed to ensuring a safe and respectful environment for all users. If we determine that a user has engaged in any of the above activities or similar abusive or exploitative behaviors, we may take action, up to and including permanent termination of access and legal action, as outlined in our Abuse and Exploitation Policy.
Upon determination of such abuse or exploitation, we may block the user's IP address, delete their account, or take any other appropriate action, including legal action. We will endeavor to notify the user in question of the reason for their block but reserve the right to do so without prior notice in certain situations.
Please note that these determinations are made at our sole discretion, and we are not obliged to provide a detailed explanation of our decision.
If you believe you have been blocked in error, please contact us to request a review of your case. Please provide as much detail as possible about the actions that led to your block and why you believe it was in error.
MISUSE AND SUSPICIOUS ACTIVITY:
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User Responsibilities: Users are expected to engage with the Site and its services responsibly, ethically, and within the bounds of applicable law.
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Prohibited Behavior: Users shall not engage in any suspicious or fraudulent activity or take any actions that can be detrimental to the Site, its services, other users, or its owners. This includes but is not limited to, creating or using fake or false email addresses, using email anonymization services for malicious purposes, using VPNs to conceal identity with the intent to cause harm, or engaging in any form of exploitation against the Site or its users.
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Monitoring and Detection: We reserve the right to monitor and investigate any account activity that we, in our sole discretion, deem suspicious or indicative of misuse. This may include but is not limited to, monitoring IP addresses, email addresses, and user behavior.
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Suspension and Termination: If we suspect that a user is engaging in prohibited behavior or exploiting the Site in any way, we reserve the right to suspend or terminate the user’s account and access to the Site without prior notice.
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Reporting Suspicious Activity: Users are encouraged to report any suspicious activity or exploitation they encounter on the Site to our support team.
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Dispute Resolution: If you disagree with any action taken regarding your account or if you believe a decision was made in error, you can contact us. Please provide a detailed explanation of your issue and why you believe the decision should be reconsidered. We commit to reviewing all such communications fairly and will respond within a reasonable time frame.
LIMITATION OF LIABILITY
The Site, its owners, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from the use or the inability to use the Site or its services.
COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead to the origin of the content. We reserve the right (but not the obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify couturepatternmuseum.com for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.
PRODUCT DESCRIPTIONS
We attempt to be as accurate as possible. However, our collection and digitization of historical vintage patterns do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
PRODUCT, PRICING, AND SERVICE INFORMATION
Prices and availability of products on this site may vary and change at any time without notice. We reserve the right to limit the quantity of any item sold, prohibit a sale altogether, or accept or reject any and all orders. All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site does not imply or warrant that these products or services will be available.
REGISTRATION AND PASSWORDS:
You may be required to register with the Couture Pattern Museum to access certain services or areas of the Site. Your user name and password are for your personal use only. We may refuse to grant you the user name you request. If you register an account, you are responsible for maintaining the confidentiality of your account and password and restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
INTELLECTUAL PROPERTY RIGHTS:
All the content present on the website, including patterns, designs, images, text, software, and other materials, is owned by the Couture Pattern Museum. The unauthorized use, reproduction, distribution, or exploitation of this content is strictly prohibited and may lead to legal action.
ACCOUNT SECURITY:
You are responsible for maintaining the confidentiality of your account and password. Any activities that occur under your account are your responsibility. The Museum is not liable for any loss or damage arising from your failure to comply with these requirements.
AGE RESTRICTIONS:
Our services are available only to individuals who are at least 18 years old or to minors who have obtained verifiable consent from a parent or legal guardian.
PRIVACY POLICY:
Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
CHANGES TO THE TERMS:
We reserve the right to modify these terms at any time. Your continued use of the services after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide by the modified terms.
GOVERNING LAW AND JURISDICTION: These terms shall be governed by and interpreted in accordance with the laws of Santa Barbara, CA. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Santa Barbara County, California.
TERMINATION OF SERVICE: We reserve the right, at our sole discretion, to terminate or suspend your access to our services at any time, for any reason, without notice, and without liability.
THIRD-PARTY LINKS:
Our Service may contain links to third-party websites or services not owned or controlled by the Couture Pattern Museum. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that the Couture Pattern Museum shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
PAYMENT & TRANSACTIONS
You agree to the terms of payment agreed on the invoice. We use PayPal and Wix credit card processing for online invoices, or in some select cases, with prior consent, we accept Venmo, Zelle, and checks. We reserve the right to change or add payment providers without notice. If you wish to purchase any product or service made available through the Site (each purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant Couture Pattern Museum the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to pay all charges that may be incurred by you or on your behalf through the Site at the price(s) in effect when such charges are incurred, including, without limitation, all shipping and handling charges. You remain responsible for any taxes that may apply to your Transactions.
RETURNS & RISK OF LOSS
No returns or refunds. Except as otherwise set forth herein, the risk of loss for and title to products purchased on the Site passes to the purchaser upon delivery to the carrier.
CHARGEBACKS AND DISPUTED PAYMENTS:
In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by us) in connection with your purchase of any product or service on our platform, you agree that we may suspend access to any and all accounts you have with us. Account reactivation is at our sole discretion and will only be considered once all disputed charges are resolved, and any related fees, fines, or penalties are paid in full.
If you have any questions or concerns about payment, we encourage you to contact our customer support before filing a dispute with your payment provider. Unnecessary chargebacks have a significant impact on the cost of doing business and our ability to provide services to all customers. We reserve the right to report incidents of chargeback abuse to your credit card provider, law enforcement, or a collection agency.
Please note that abusive chargeback practices or false claims of fraud can result in legal liability, and we reserve the right to seek damages and other remedies to the fullest extent permitted by law.
DIGITAL DATABASE
The Database contains .jpg or .png files (the “Files”). The Files are available to you for viewing without charge. All Files are protected by copyright. As noted above, you may view the Files for your personal use only. No right, title, or interest in any viewed Files is transferred to you as a result of any such viewing. Except as specifically allowed in these Terms, you may not reproduce, publish, transmit, distribute, display, modify, creative derivative works from, sell, or exploit in any way any of the Files. Personal use of the Files does not include any production by more than one person. You may not include or incorporate the Couture Pattern Museum name or any of its trademarks, logos, or trade dress in your sales of the Finished Projects or otherwise imply that Couture Pattern Museum endorses the sale of your Finished Projects. You are solely liable and responsible for all Finished Projects and for any claims or disputes arising as a result of your sale, offering for sale, and/or distribution of the Finished Projects. You agree to indemnify and hold harmless Couture Pattern Museum against any disputes or claims arising from your sale, offering for sale, and/or distribution of Finished Projects.
COLORS
Couture Pattern Museum strives to display as accurately as possible the colors of the products shown on the Site; however, Couture Pattern Museum cannot and does not guarantee that your monitor's display of any color will be accurate.
LINKS
couturepatternmuseum.com is not responsible for any offsite pages or any other sites linked to this website. The inclusion of any link to such a site does not imply endorsement, sponsorship, or recommendation by couturepatternmuseum.com of the site and is provided merely as a convenience. Your linking to any other sites is entirely at your own risk. couturepatternmuseum.com has no responsibility for the content on other websites that you may find or access when ordering our products. Material available on or through such other websites may be protected by copyright and U.S. or foreign intellectual property laws. The conditions of use of those websites, and not these Conditions of Use, govern your use of that material.
TRADEMARKS
All trademarks owned by the Couture Pattern Museum, that appear on this site are the property of their respective owners. You agree not to use or display any of the trademarks that appear on this site without proper permission.
INDEMNIFICATION
You agree to indemnify and hold Couture Pattern Museum harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of this site.
APPLICABLE LAW
By visiting our site, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between us.
UNLAWFUL OR PROHIBITED CONDUCT:
The Site may only be used for lawful purposes in accordance with the terms of this Agreement. As a condition of your use of this Site, you warrant to Couture Pattern Museum that you will not use the Site for any purpose that is unlawful or prohibited by this Agreement. Specifically, but without limitation, you may not:
*use the Site to transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable or harasses or advocates harassment of another person or promotes information that you know is false, misleading or promotes illegal activities;
*use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Couture Pattern Museum or generally publicly available browsers;
*make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by this Agreement;
*misrepresent the identity of a user, impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site, or express or imply that we endorse any statement you make;
*upload, post, e-mail, or otherwise transmit any content that infringes upon any patent, trademark, trade secret, copyright, or other proprietary right of any party;
*upload, post, e-mail, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software, network, hardware, or telecommunications equipment;
*violate or attempt to violate the security of the Site, including, without limitation: (i) accessing data not intended for you or logging onto a server or an account that you are not authorized to access, (ii) trying to change the behavior of the Site, (iii) attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures, (iv) attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting malware to the Site, overloading, flooding, spamming, mailbombing, or crashing, (v) forging any header or part of the header information in any email or posting, or (vi) impersonating the Couture Pattern Museum website or impersonating another user;
*falsify or delete any copyright management information, such as author attributions, legal or other proper notices, proprietary designations, or labels of the origin or source of any material included on or uploaded to the Site;
*solicit password or personally identifying information from other users;
*advertise or offer to sell or buy any goods or services for any business purpose;
*modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Site, or
*commit any other act that is otherwise inappropriate for the Site, in Couture Pattern Museum's sole judgment.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site and all information, content, materials, products, and services included on or otherwise made available to you through this site are provided on an as-is basis and as-available basis unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of the site or the information, contact, materials, products, or services included on or otherwise made available to you through this site unless otherwise specified in writing. You expressly agree that using this site is at your sole risk. To the full extent permissible by applicable law, we disclaim all warranties express or implied, including, but not limited to, the implied warranty of merchantability and fitness for a particular purpose. We do not warrant that this site, information, content, materials, products, or services included on or otherwise made available to you through this site, their servers, or email sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site or from any information, contact, materials, products, including software, or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
MODIFICATION
Couture Pattern Museum may modify or discontinue any part of the Site; charge, modify, discount, or waive fees required to use the Site; or offer opportunities to some or all Site users. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. Couture Pattern Museum reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. We apologize for any inconvenience. As part of our shipping procedures, we verify the availability and the price before an item is shipped. If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, if the item is no longer available, or if we determine that there were inaccuracies in our product information, we will cancel your order and notify you of such cancellation via email. Couture Pattern Museum reserves the right to make changes to this Agreement at any time, and such changes will be effective immediately upon being posted to the Site. Your continued use of the Site will indicate your acceptance of the current Agreement.
DISPUTES
Any dispute relating in any way to your visit to our site or to products or services sold or distributed by us in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in the State of California, and you consent to exclusive jurisdiction and venue in such courts.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our privacy policy, posted on this site. These policies also govern your visit to our site. We reserve the right to make changes to our site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
GENERAL
These terms and conditions represent the complete agreement between the parties and supersede all prior agreements and representations between them. If any provision of this agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and the other terms and conditions of this agreement shall remain in full force and effect. The failure of couturepatternmuseum.com to act with respect to a breach of this agreement does not constitute a waiver and shall not limit couturepatternmuseum.com's rights.
PHOTOGRAPHY
The museum occasionally photographs, films, or videotapes visitors for educational, promotional, and news media purposes. We have the right to publish media content across all our social media platforms and website. Visitors are welcome to use their mobile phone devices for taking photos; however, calls must be made in the hallway away from the exhibition or outside.
ONLINE CLASSES
We reserve the right to modify, edit, or remove content or online classes that have been purchased under the monthly membership programs. If you purchase an online class or workshop individually, we will allow you to have access to the class for one year after purchase. After one year, we have the right to remove the class from our platforms.
COURSE ACCESS AND CANCELATION:
Upon cancellation of the Founders Circle or Blog Reader membership, you will lose access to all associated information and content, including but not limited to videos, tutorials, patterns, and other materials. Please note that the membership does not grant you ownership of any information or content. All the content provided through these memberships is effectively leased to you for the duration of your active subscription. If you choose to cancel your subscription, your lease to this content ends, and you will no longer have right to access or use any of the content you have not purchased individually.
EVENT AND EXHIBITIONS LIABILITY DISCLAIMER:
By participating in or attending any event or exhibition organized by CouturePatternMuseum.com, you acknowledge and accept that we are not liable for any accidents, injuries, illnesses, or any other incidents that may occur during your travel to and from the event, during the event, or as a result of your participation in the event. This includes, but is not limited to, incidents related to food and beverage consumption, tripping or falling, or any other accidents that might occur, even in cases where warnings or safety instructions were provided. Your participation in our events and exhibitions is entirely at your own risk.
DONATIONS:
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Voluntary Contributions: Donations to Couture Pattern Museum and CouturePatternMuseum.com are entirely voluntary and made at the discretion of the donor. By making a donation, you acknowledge that you are doing so of your own free will.
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Tax Deduction: Couture Pattern Museum is a sponsored project of Fractured Atlas, a non-profit arts service organization. Contributions for the charitable purposes of Couture Pattern Museum must be made payable to “Fractured Atlas” only and are tax-deductible to the extent permitted by law.
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Non-Refundable: All donations made to CouturePatternMuseum.com are final and cannot be refunded. We encourage you to carefully consider the amount and purpose of your donation before finalizing the transaction.
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No Chargebacks: By making a donation, you agree not to initiate any chargebacks on the transaction. If you encounter any issues or concerns with your donation, we urge you to contact us directly so we can address and resolve the issue promptly.
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Use of Donations: Donations received will be used in accordance with the mission and operations of Couture Pattern Museum and CouturePatternMuseum.com under the careful oversight and approval of our Fiscal Sponsor, Fractured Atlas. We strictly adhere to all applicable laws, grant terms, and foundation requirements in the management and application of these funds. Your generous contributions not only support our ongoing efforts to preserve and promote the art of couture pattern making, but they also reinforce our commitment to transparency, accountability, and the highest standards of fiscal responsibility. We deeply appreciate your trust and support in our work.
CALIFORNIA PRIVACY POLICY:
Couture Pattern Museum ("we", "our", "us") respects your privacy and is committed to protecting it through our compliance with this policy.
Information Collection and Use: We collect cookies, usernames, email addresses, and, if provided, physical addresses for the purpose of providing a better user experience, maintaining our services, communicating with you, and mailing educational materials. We track who opens our newsletters to help us improve our communication efforts and service offerings. Additionally, we collect photographs you give us or use on Facebook or Google if you choose to login through these third-party platforms.
Third-Party Login and Trackers: You have a choice to create a login and email with us on the Site, or to use your Facebook or Google login. We do not track your Facebook or Google pages or store any of your passwords. We do not have access to your passwords and if you lose your password, you will need to reset it. Any potential data breaches on third-party platforms are not the liability of the Couture Pattern Museum. By signing up for a public account within the Couture Pattern Museum, you will have your own page where you can choose whether it is public or private. Other users will be able to view your username, comment activity, and photographs, and in some cases, email addresses.
IP Addresses and Usernames: We monitor IP addresses and usernames to identify and block abusive or misuse behavior, which includes spam, exploitation of our database, abuse to other members, or any suspected commercial activity. We aim to ensure a safe and respectful environment for all our users.
IP Blocking and Geopolitical Restrictions General Policy:
Couture Pattern Museum reserves the right to block access to any user or IP address without prior notice for reasons that include but are not limited to:
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Suspected abuse of our services or website.
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Discriminatory behavior or hate speech.
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Engaging in nefarious activities.
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Violation of our terms and conditions.
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Unauthorized selling or scraping of our content.
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Commercial use of our products without permission.
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Early cancellation of agreements.
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Competitive intelligence gathering or IP theft.
Geopolitical Restrictions
For security reasons, Couture Pattern Museum may also block access to users or IP addresses originating from certain countries or regions that we deem to be high-risk.
Proxy and VPN Services
We reserve the right to block access from proxy servers and VPN services that we believe are being used to conceal user identity or location.
Bots, Spammers, and False Information
We also reserve the right to block any bots, spammers, or users who contact us with false email addresses and false information.
Right to Appeal
Users who believe they have been unjustly blocked may contact us at [contact at couturepatternmuseumc.om] to appeal the decision.
Right to Block
We reserve the right to block any user or IP address at our sole discretion, for any reason, including but not limited to concerns about abuse or potential violations of this policy.
Governing Law
This policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. By using our website, you agree to comply with all of these restrictions and understand that your access to Couture Pattern Museum may be terminated at our sole discretion, with or without notice.
Affiliate Links: We reserve the right to create and use affiliate links, which may include but are not limited to Amazon Associates or sponsors of our exhibitions, events, and courses. Through these links, we may earn a commission for products purchased. The presence of these links does not impact your user experience or the cost of any products or services you purchase.
Service Denial: We reserve the right to deny services to anyone who we believe is not complying with our terms and conditions.
Third Party Sharing: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent. Any transfer of information will only be done in accordance with the law.
Security: We use secure systems, including HTTPS and two-factor authentication (2FA), and implement a variety of security measures to maintain the safety of your personal information.
Your Rights: As a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information is collected, the right to delete personal information held by businesses, the right to opt-out of the sale of personal information, and the right to non-discrimination in terms of price or service when a consumer exercises a privacy right under CCPA. To exercise these rights, please contact us by email or fill out the contact form on our website.
Couture Pattern Museum Accessibility Statement
At the Couture Pattern Museum, we are committed to ensuring digital accessibility for all visitors, regardless of ability or the device they use. We strive to adhere to the highest standards of website accessibility in compliance with the Web Content Accessibility Guidelines (WCAG), providing an optimal online experience tailored to each user's individual needs. Our website utilizes the All in One Accessibility Pro module from Skynet Technologies to support these goals.
Our Commitment to Accessibility
We believe in creating an inclusive online environment, where everyone can access our content. Our website is developed in compliance with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG), ensuring it is accessible to individuals with disabilities, including those with vision impairments, cognitive disabilities, and more.
Features of the All in One Accessibility Pro Module
The All in One Accessibility Pro module allows for extensive customization of our website’s user interface (UI), design, and content. It offers several features to aid in accessibility, such as:
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Content Adjustment: Users can modify the alignment, content scaling, font size, line spacing, and more to improve readability.
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Display Adjustment: Changes to the website's colors and contrasts can be made to accommodate various degrees of color blindness or visual impairments.
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Orientation Adjustment: Features like a reading guide, stop animation, and a big cursor are available to assist users with visual, cognitive, or motor impairments.
We are committed to continually updating and improving our accessibility tools to enhance your browsing experience. For a detailed explanation of the features provided by the All in One Accessibility Pro module, click here.
Continuous Improvement
Our commitment to accessibility is ongoing. We perform regular audits, evaluations, and testing of our website to ensure we meet or exceed accessibility standards.
Feedback
We appreciate your patience as we strive to make our website universally accessible. We value your input and invite you to let us know if you encounter any barriers or have any suggestions for improvement. If you have any feedback or encounter issues, please reach out to us through the website form.
Contact Us: If you have any questions or concerns about our privacy practices, please contact us using the contact information provided in our terms and conditions or through our contact form on our website. Our address is 1221 State Street Ste. 12-91827; Santa Barbara, CA 93101.
TERMINATION
We reserve the right, without notice and in our sole discretion, to terminate your account or your use of the Site and to block or prevent future access to and use of the Site if you violate this Agreement, for any reason, or for no reason. Upon any such termination, your right to use the Site will immediately cease. You agree that we shall not be liable to you or any third party for any termination of your access to the Site. Upon termination, all provisions of this Agreement that are intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination.
If you have any questions about these Terms and Conditions or your dealings with this site, you may contact us:
• By using the Contact Us form on this website
• By Telephone: 805-303-4775
• By Mail: 1525 State Street Ste 301; Santa Barbara, CA 93101
RETURN POLICY
At Couture Pattern Museum, we strive to offer our customers exceptional products and services. However, there are certain categories of items for which we cannot accommodate returns. Our return policy is outlined below:
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Digital Products:
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All sales of digital products, including but not limited to downloadable files, are final. Once the digital product has been purchased and delivered, we cannot accommodate returns, exchanges, or refunds.
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Sewing Patterns:
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All sales of sewing patterns are final, and we cannot accept returns, exchanges, or refunds on these items.
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Monthly Couture Café:
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All sales related to the Monthly Couture Café are final. We cannot accept returns, exchanges, or refunds on these purchases.
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Memberships:
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Membership fees are non-refundable. Once a membership has been purchased, we cannot accommodate returns, exchanges, or refunds.
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Other Merchandise:
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We do not accept returns on other merchandise unless there is a case of gross negligence on our part. If you believe such a situation applies, please contact us immediately at [contact at couturepatternmuseum.com] to discuss the matter.
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Return Costs:
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In the rare event that a return is agreed upon, all associated costs including return shipping and labels will be borne by the customer.
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Initiating a Return:
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If a return is agreed upon, please ensure that the item is returned in its original condition and packaging. We reserve the right to refuse a return if the item received is damaged or if the packaging is missing or damaged.
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Contact Us:
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If you have any questions regarding our return policy, please contact us at [contact at couturepatternmuseum.com]. Our customer service team is always here to assist you.
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We appreciate your understanding and adherence to our return policy, which enables us to continue offering high-quality products and services to our valued customers.